Privacy Policy

Apostille My Document LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services.

1. Information We Collect

We collect information that is necessary to provide our document authentication and apostille services. This includes:

• Personal Identification Information: Name, mailing address, email address, and phone number.
• Documentary Information: Copies or originals of birth certificates, marriage certificates, diplomas, background checks, and other legal documents submitted for processing.
• Payment Information: Billing details required to process payments. Note that we do not store full credit card numbers; payments are processed securely through third-party payment gateways (e.g., Stripe).
• Technical Data: IP address, browser type, device information, and usage data collected via cookies to improve website functionality.

2. How We Use Your Information

Your information is used strictly for the following purposes:

• To perform the services requested (e.g., obtaining apostilles, authentications, or consular legalization).
• To communicate with you regarding your order status, questions, or issues with your documents.
• To fulfill legal obligations and requirements set by State and Federal agencies.
• To process payments and prevent fraudulent transactions.
• To improve our website's user experience and customer service.

3. Disclosure of Information

We do not sell, trade, or rent your personal identification information to outside parties. However, we may share your information with trusted third parties solely for the purpose of fulfilling your order:

• Government Agencies: Secretaries of State, the U.S. Department of State, and foreign embassies/consulates as required to process your documents.
• Logistics Providers: Shipping carriers (FedEx, UPS, USPS, DHL) to deliver your documents.
• Payment Processors: To securely handle financial transactions.

We may also disclose information when required by law or to protect our rights, secure our website, or protect the safety of our users.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission. Access to your personal data is restricted to authorized personnel who need the information to perform a specific job (e.g., billing or customer service).

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies

Our website may use "cookies" to enhance the user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Third-Party Links

Our website may contain links to other sites (e.g., government agencies). If you click on a third-party link, you will be directed to that site. We do not control these external sites and are not responsible for their content or privacy practices.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@apostillemydocument.com